Frequently Asked Questions
 

1. What is the Price of a Service Call?
2. When will you be at my Home for a Service Call?
3. How do I set up a Service Appointment?
4. How can I tell if my Appliance is worth Repairing?
5. What Hours are we Open?
6. Do you carry Parts in your Service Trucks?
7. Is our Work Warranted/Guaranteed?

Question 1. What is the price of a Service Call?

Answer: to Question 1: In Memphis and Surrounding Areas, our diagnostic fee - $45 + Tax= $49.16 (If repairs made you "do not" pay a service call - just repair cost).
 

Outside Memphis but within 45 miles = $50 + Tax = $54.62
Outside the 45 mile perimeter = $55 + Tax = $60.08
NOTE: Outside the 45 miles perimeter may vary depending the mileage,

Question 2. When will you be at my Home for a Service Call?

Answer to Question 2: Service appointments are set on the hour with a +/- 30 minute window, make a service appointment by calling 901/262-9141 or email us at  chrisappliances1@yahoo.com .

Question 3. How do I set up a Service Appointment?

Answer to Question 3: You may call us at 901/262-9141 or email us at chrisappliances1@yahoo.com

Question 4. How can I tell if my Appliance is worth Repairing?

Answer to Question 4: A quality appliance will typically last 15 years and the average service call is approximately $50.

Based on this information, if it cost 50% or more to repair your appliance than what a "NEW" one would cost - it is likely not worth repairing depending on the brand name and value.

Please call us at 901/262-9141 or email us as we would still like help determining if your appliance is worth repairing.

Question 5. What Hours are we Open?

Answer to Question 5: Monday thru Friday: 7:30 AM to 7:30 PM and Saturday 8:00 AM to 6:30 PM. We are available after 1:00 pm on Sunday's.

Question 6. Do you carry Parts in your Service Trucks?

Answer to Question 6: We carry most commonly used parts on our trucks.

However, if we are required to return to the store for parts, you will not be charged extra. We also carry many specialty parts at our convenient store.

Question 7. Is our Work Warranted/Guaranteed?

Answer to Question 7: All our service work is warranted for up to 1 year against defective parts and workmanship. Many of our used appliances come with a 90 Day to 6 Month Warranty.
 

10% Senior Citizen Discount & Military Discount

• 1-5 Year Warranty On Most Parts

• 90-Day Labor Warranty On All Repairs

• No Service Charge With Any Repair

"Have a Blessed Day"